Non Refund Policy

At Selfie Sparklers, customer satisfaction is our priority. However, due to the nature of our products/services, all sales are final, and we do not offer refunds once a purchase is completed. Please read the following terms carefully:

1.No Refunds

All purchases made through our website or any affiliated platforms are non-refundable. Once your order is placed and payment is confirmed, we are unable to offer any form of refund, exchange, or store credit, except under specific circumstances outlined below.

2.Order Cancellations

Cancellations are only possible if the order has not yet been processed. Once an order has been shipped or delivered, cancellation is not an option, and the no-refund policy applies.

3.Service Issues

For services, if you encounter any issues or problems with our service, we encourage you to contact us immediately at [support email or phone]. We will make every effort to resolve the issue; however, refunds will not be provided.

4.Exceptions

Refunds may be granted in exceptional cases, subject to our discretion, such as:

• A serious error on our part (e.g., charging for a product not delivered).
• Failure to provide the agreed-upon service due to an error by our team.

5.Contact Us

If you have any questions or concerns regarding our non-refund policy, please contact our customer service at info@playtown.co.in . We’re here to assist you.